Maybe I’m wrong but……. (via potationmarks)

First off. Damn. I’ve not posted in 3 months. Loser par excellence. Need to do this a little more often. That said, US Airways is gutless and heartless. Classic example of a lack of customer focus. Delays happen especially in weather. No argument there. However and a big however is how US Airways handled a delay last evening. Headed back from Orlando (sadly stuck in meetings) to Philly on a flight which ultimately would end in Amsterdam we experi … Read More

via potationmarks

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